Sales Assistant / Customer Service Representative (Northvale, NJ)

GlobTek is a global leader in the design and manufacture of a Power Supplies established in 1984. GlobTek is an innovative, quality oriented team dedicated to the complete satisfaction of worldwide customers. Our continued success and growth has produced a need for the following position in our Northvale NJ location.

Electronic Manufacturer seeks a Sales Assistant/Customer Service Representative.

Experienced Part Time candidates will be seriously considered.

Job Purpose:

Receiving, processing, and replying to customers’ requests, comments, questions, and problems. Facilitating the sales process by doing associated paperwork such as prepare quotations, entering sales orders, following up on order schedules, deliveries, and internal processes.

Duties:

  • Recieve Phone calls, emails, faxes from customers. Review the situation and reply to customer.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

Requirements:

  • Fluent in English
  • Good communication and conversational skills
  • Self motivation, professional attitude, responsible
  • Computer skills: Outlook, Word, Excel, Power point
  • Oracle and Salesforce.com experience a plus
  • Foreign language skills a plus
  • Part Time applicants Considered

We offer a competitive salary, sales comission plan and benefit programs, including medical, dental and a 401(k) plan.

For more information on GlobTek, please review our home page at: www.globtek.com

GlobTek is an Equal Opportunity Employer
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Accounts Receivable and Collections Agent (Northvale, NJ)

GlobTek is a global leader in the design and manufacture of a Power Supplies established in 1984. GlobTek is an innovative, quality oriented team dedicated to the complete satisfaction of worldwide customers. Our continued success and growth has produced a need for the following position in our Northvale NJ location.

Collections and Account Receivable Agent

This is a flexible part time job opportunity.

This job consists of both Accounts Receivable and Collections. As well as having an understanding of the whole Accounting cycle, the Accounts Receivable component will entail:

  • Resolving Accounts Receivable issues with customers
  • Preparing aging reports
  • High level of Collections knowledge is required.

As the Collections Specialist, candidates will be expected to create and maintain credit history files, document daily collections activity, research account disputes and billing discrepancies, and identify delinquent Accounts which may require additional collection effort. In addition to the Accounting aspect of this position, this position has a built in customer service aspect as well. Strong communication is mandatory.

Skills/Qualifications: Organization, Accounting, Data Entry Skills, General Math Skills, ORACLE and Excel Software, Analyzing Information , Attention to Detail, Thoroughness, Reporting Research Results, Verbal Communication

REQUIREMENTS:

  • 5+ years of Business to Business Collections experience
  • Bachelor's Degree in Accounting, Finance or Business
  • Familiarity with common AR / Collections terminology / concepts
  • Team player with a positive attitude
  • Available immediately

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Power Supply Application Engineer (Northvale, NJ)

GlobTek is a global leader in the design and manufacture of a Power Supplies established in 1984. GlobTek is an innovative, quality oriented team dedicated to the complete satisfaction of worldwide customers. Our continued success and growth has produced a need for the following position in our Northvale NJ location.

The Application Engineer works in concert with Sales and Product Management to develop winning strategies that grow design wins, customer relationships, revenues, and GlobTek’s overall position in the Power Conversion market.

Based in the Northvale NJ Headquarters, your primary responsibility is to serve as a technical expert for GlobTek’s Power Conversion Products in the Americas and includes responding to technical inquiries, recommending products, promotion presentations, and managing design-in opportunities with Sales. The successful candidate works in concert with the Sales and Product Management teams to enable customers to test, qualify, and buy GlobTek’s power solutions including AC/DC power supplies, Battery Chargers, battery packs, and related products and services. Is directly responsible for the technical assistance necessary to gain new business, support existing business and plays a key role in defining next-generation products.

Leading candidate profile:

  • Bachelor’s Degree, Electrical Engineering, Power Electronics, Engineering Technology or related
  • Minimum Five years experience
  • Superior communications skills, both locally and globally
  • Ability to assess customer’s power architecture and recommend appropriate products and solutions
  • Ability to evaluate, diagnose, and troubleshoot problems, specifically within customer applications (system and/or customer’s manufacturing process)
  • In-depth understanding of the design process and topologies used in DC/DC converters and AC/DC power supplies
  • Strong knowledge of the Power Conversion industry (customers and competitors)
  • Ability to demonstrate effective time-management skills to accomplish long-term assignments
  • Ability to demonstrate effective collaboration cross-functionally
  • Ability to demonstrate proficiency in Microsoft Office applications
  • Well-developed presentation skills
  • Adaptable to consistently handle ever-changing priorities
  • Demonstrated success in managing product promotions

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Salesforce Architect (Northvale, NJ)

Job Summary

Exciting opportunity for an experienced Salesforce Developer/Architect to join our team in the highly visible role to deliver enterprise-level Salesforce.com development initiatives for Sales, Marketing, and Customer Service throughout the complete SDLC in a highly flexible and collaborative work environment with great full-time Benefits and Compensation Packages.

The SA will be required to lead all technical aspects involved in delivering Salesforce projects – primarily custom code development (Visualforce and Apex) as well as data and external application integration. Will be responsible for the requirements gathering, detailed design, implementation, testing and support of technical solutions throughout all deployment phases.

Primary Duties

  • Gather system requirements, conduct analysis, coordinate the design of solutions and establish metrics for success
  • Ensure that development projects meet business requirements and goals, fulfill end-user requirements, and identify and resolve systems issues
  • Provide detail design and documentation of each component of the solution such as data migration, integration and custom development
  • Manage and provide direction for the onshore and offshore teams in support of development activities
  • Determine the scope and corresponding effort estimates for all development
  • Work closely with business partners to realize the full capabilities of Salesforce
  • Create and maintain development and integration initiatives

Job Requirements

  • Bachelor's degree in Computer Science, Engineering, Business or closely related field
  • Salesforce.com Certification a plus
  • 5+ years direct experience in software development and/or programming design and systems management
  • Strong SaaS solutions development and implementation focused on Salesforce.com and experience in writingSOQL, SOSL
  • In-depth understanding of Salesforce programming including APEX, Force.com, and VisualForce
  • Experience with integrations between Salesforce and multiple other platforms and technologies
  • Experience and good conversant skills in key business functional areas such as ERP, CRM and SCM
  • Broader programming technologies such as HTML, XML, JSON, Jquery, SOAP, AJAX, Javascript (including modern Javascript libraries), Adobe Flex, Java, JSP, PHP, .NET, SQL
  • Knowledge of different database platforms such as Oracle and SQL Server
  • Strong communication skills
  • Strong business analytical skills
  • Ability to learn quickly and function as a positive and creative member of a team

Apply here

Field Sales Application Engineer in the following territories: (all countries)

GlobTek, Inc. is seeking an experienced Field Sales Application Engineer with extensive experience in application engineering and sales of power supplies, battery packs, battery chargers, and power cables to OEM customers.

Essential Responsibilities:

  • Visit local manufacturers to identify and develop opportunities for selling GlobTek products. The expectation for field sales engineers is that they visit customers for a large percentage of their working time.
  • Correspond with customers and the sales organization through verbal and written communication in response to customer requests for product use information including: specifications, capabilities, compatibility, interface and general technology.
  • Determine customer requirements making cost-effective, innovative recommendations in the selection and application of GlobTek products.
  • Develop and provide formal quotations to local customer base.
  • Provide technical documentation for standard and customized power solutions.
  • Troubleshoot and resolve technical problems, complaints, questions.

Required Qualifications:

  • Bachelors degree in Electrical Engineering or equivalent knowledge, training and experience.
  • Minimum three to five years experience in sales focused engineering
  • Excellent communication skills (verbal and written) in technical and sales related environments.
  • Creative problem solving/trouble shooting skills in a fast paced environment.
  • Ability to work as part of a team and with minimal supervision.
  • Ability to work under pressure and handle multiple tasks.

Apply here

Field Sales Application Engineer in the following territories: (Argentina, Brazil, Mexico)

GlobTek, Inc. is seeking an experienced Field Sales Application Engineer with extensive experience in application engineering and sales of power supplies, battery packs, battery chargers, and power cables to OEM customers.

Essential Responsibilities:
  • Visit local manufacturers to identify and develop opportunities for selling GlobTek products. The expectation for field sales engineers is that they visit customers for a large percentage of their working time.
  • Correspond with customers and the sales organization through verbal and written communication in response to customer requests for product use information including: specifications, capabilities, compatibility, interface and general technology.
  • Determine customer requirements making cost-effective, innovative recommendations in the selection and application of GlobTek products.
  • Develop and provide formal quotations to local customer base.
  • Provide technical documentation for standard and customized power solutions.
  • Troubleshoot and resolve technical problems, complaints, questions.
Required Qualifications:
  • Bachelors degree in Electrical Engineering or equivalent knowledge, training and experience.
  • Minimum three to five years experience in sales focused engineering
  • Excellent communication skills (verbal and written) in technical and sales related environments.
  • Creative problem solving/trouble shooting skills in a fast paced environment.
  • Ability to work as part of a team and with minimal supervision.
  • Ability to work under pressure and handle multiple tasks.

Apply here

Sales Application Engineer (Northvale, NJ)

GlobTek, Inc.’s Northvale facility is seeking an experienced Sales Application Engineer with extensive experience in application engineering and sales of power supplies, battery systems, battery chargers, and power cables to OEM customers.

Essential Responsibilities:

  • Correspond with customers and the sales organization through verbal and written communication in response to customer requests for product use information including: specifications, capabilities, compatibility, interface and general technology.
  • Determine customer requirements making cost-effective, innovative recommendations in the selection and application of GlobTek products.
  • Develop and provide formal quotations to worldwide customer base and sales reps.
  • Provide technical documentation for standard and customized power solutions.
  • Troubleshoot and resolve technical problems, complaints, questions.

Required Qualifications:

  • Bachelors degree in Electrical Engineering or equivalent knowledge, training and experience.
  • Minimum three to five years experience in sales focused engineering
  • Good knowledge of the English language
  • Excellent communication skills (verbal and written) in technical and sales related environments.
  • Creative problem solving/trouble shooting skills in a fast paced environment.
  • Ability to work as part of a team and with minimal supervision.
  • Ability to work under pressure and handle multiple tasks.

Apply here

Quality Engineer (Northvale, NJ)

GlobTek, Inc.’s Northvale facility is seeking an experienced Quality Engineer with extensive experience in finding and understanding quality concerns and documenting/presenting them to customers. The job responsibilities include but are not limited to Investigating customer complaints, engineering test reports, and developing FA and CA reports on Switch Mode Power Supplies, Battery chargers, and Power Supply related circuits from 1-2000W. Additional responsibilities include application and maintenance of international certifications such as UL approvals as well as various document control responsibilities. BS in Electrical Engineering preferred. International applicants requiring H1B visa will be considered.
Apply here

Power Supply Design Engineer (Northvale, NJ)

GlobTek, Inc.’s Northvale facility is seeking an experienced Electrical Engineer with extensive experience in Power Supply design and modification. The job responsibilities include but are not limited to the Design of Switch Mode Power Supplies, Battery chargers, and Power Supply related circuits from 1-2000W. BS in Electrical Engineering required. International applicants requiring H1B visa will be considered.
Apply here


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