Customer Service


Customer Service Representative (Northvale, NJ)

GlobTek is a global leader in the design and manufacture of a Power Supplies established in 1984. GlobTek is an innovative, quality oriented team dedicated to the complete satisfaction of worldwide customers. Our continued success and growth has produced a need for the following position in our Northvale NJ location.

Full time. Experienced Part Time candidates will be seriously considered.

Job Purpose:

Interact with customers every day. Goal to create first-rate customer experiences and
To deliver excellent customer service and exceed customer expectations

Duties:

  • Receive Phone calls, emails, and faxes from customers. Review the situation and reply to customers. Help to improve the customer experience with GlobTek.
  • Opens customer case and maintain until closed.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Contributes to team effort by accomplishing related results as needed.

Skills Required:

  • How to assess customer business needs and exceed customer expectations.
  • Critical thinking skills to resolve incidents quickly and consistently.
  • Active listening skills and effective communication strategies
  • How to identify and defuse challenging customer behavior
  • An awareness of the core processes and best practices used in service and support
  • Fluent in English
  • Good communication and conversational skills
  • Self motivation, professional attitude, responsible
  • Computer skills: Outlook, Word, Excel, Power point
  • Oracle and Salesforce.com experience a plus
  • Foreign language skills a plus
  • Part Time applicants Considered

Qualifications:

  • Associate or Bachelors degree a plus.
  • Three to five years experience
  • Excellent communication skills (verbal and written) in technical and sales related environments.
  • Creative problem solving/trouble shooting skills in a fast paced environment.
  • Ability to work as part of a team and with minimal supervision.
  • Ability to work under pressure and handle multiple tasks.
We offer a competitive salary and benefit programs, including medical, dental and a 401(k) plan.
For more information on GlobTek, please review our home page at: www.globtek.com GlobTek is an Equal Opportunity Employer
Apply here

Engineering


Advanced Power Electronics Engineer (Northvale, NJ)

GlobTek is a global leader in the design and manufacture of a Power Supplies established in 1984. GlobTek is an innovative, quality oriented team dedicated to the complete satisfaction of worldwide customers. Our continued success and growth has produced a need for the following position in our Northvale NJ location.

We are looking for an Advanced Power Electronics Engineer to support the Development of power and control hardware for driving brushless electric motors.

This is what we need you to do...

  • Take technical responsibility for the power / hardware electronics content of a project.
  • Generate and maintain the target specification.
  • Develop power / hardware electronic solutions that meet the target specification.
    The challenges include:
    • Meet reliability target, achieve regulatory compliance and demonstrate the required operating performance whilst constrained on the physical size of the PCB and the location of larger electronic components.
    • Achieve the above within the set cost target.
    • Demonstrate the design is suitable for high volume manufacture through the use of simulation tools, detailed design calculations and tolerance stacks.
    • Demonstrate the design is robust and fit for purpose by detailed laboratory test.
    • Work with the verification team and supported by a senior power electronics engineer, produce specific validation and life test programmes.
    • Provide detailed technical documentation to allow straightforward project transfer.
  • Communicate clearly and effectively the development status to a broad spectrum of associated project members.
  • Working with program management, provide accurate project feedback.

This is what we need you to have...

Essential experience:

  • Strong experience in a relevant role.
  • Electronics including power MOSFETs, IGBTs, driver circuits/ICs and diodes (mains and low voltage)
  • Understanding of device characteristics and issues with switching behaviour in real circuits
  • Device selection - Interpretation of datasheets and knowledge of design methods to confidently select the lowest cost devices while achieving reliability targets
  • Thermal design – Surface mount and through hole devices, heatsinking, insulating/mounting, airflow
  • Digital and analog hardware including microprocessors, voltage/current sensing methods
  • Low voltage and mains voltage equipment
  • PCB layout – size/cost minimisation while achieving layouts for inherently good EMC compliance and thermal design
  • DFMEA
  • EMC regulations and experience with solving EMC problems and other standards and approvals requirements
  • Design for manufacture (low cost, reliability, performance, high volume, production assembly and test techniques)

Desirable experience:

  • Design of charging and protection systems for Li-ion batteries
  • Awareness of issues related to embedded software
  • Design of power supplies
  • Design of magnetic devices
  • Project management (including use of planning tools)

Key Skills and Competences:

  • Design and development of power electronics drive circuits from initial conception through to production implementation
  • Knowledge of available technologies and devices, interpretation of datasheets and design calculations
  • Knowledge of manufacturing techniques and common issues
  • Use of modern test equipment for measurement and analysis of power electronic circuitry
  • Knowledge of PCB design and understanding of layout issues for combined power and control circuitry
  • Analytical capability including use of circuit simulation tools
  • Failure analysis/problem solving capability

We offer a competitive salary and benefit programs, including medical, dental and a 401(k) plan. For more information on GlobTek, please review our home page at: www.globtek.com. GlobTek is an Equal Opportunity Employer


Apply here

Switching Power Supply & Battery Charger Technician (Northvale, NJ)

GlobTek is a global leader in the design and manufacture of a Power Supplies established in 1984. GlobTek is an innovative, quality oriented team dedicated to the complete satisfaction of worldwide customers. Our continued success and growth has produced a need for the following position in our Northvale NJ location.

The technician Performs tests on electronic components and systems with a thorough working knowledge of instrumentation, measurement techniques and electronic circuit analysis relating to power supply manufacturing. Operates and verifies test stands consisting of generators, oscilloscopes, amplifier and other complex test equipment in accordance with instructions and specifications. Troubleshoots, repairs and adjusts products and equipment. Recommends changes in procedures to improve testing efficiency and capabilities. Works from test specifications, wiring diagrams, schematics, or from engineering instructions requiring technical judgment, initiative and experience.

  • The technician should be familiar with power supplies, Li ion batteries, and chargers.
  • Minimum 5 years of hands on experience of AC/DC and DC/DC power supplies preferred.
  • Technical degree preferred
  • Strong written communication writes clearly and accurately, able to read and interpret technical documents
  • Strong problem solving skills
  • Proficient in Microsoft Office; Excel, Word and Powerpoint

Apply here

Switching Power Supply & Battery Charger Design Engineer (Northvale, NJ)

Overview:

GlobTek is a global leader in the design and manufacture of a Power Supplies established in 1984. GlobTek is an innovative, quality oriented team dedicated to the complete satisfaction of worldwide customers. Our continued success and growth has produced a need for the following position in our Northvale NJ location.

We are looking for a power supply design engineer with the ability to design AC/DC, DC/DC, and analog/digital power circuits for power supplies and battery chargers. The perfect candidate will be someone who is a problem solver, team player and possesses self-motivation with strong written communication skills.

Duties and Responsibilities

  • Develop value added designs (VAD) for power supply, power supply systems, battery chargers, and/or battery packs from customer requirements
  • Select components, create schematics and PCB layouts
  • Conduct test and generate test reports for prototypes
  • Work closely with Production to achieve testing requirements
  • Create procedures, work instructions, reports and other documents are required
  • Create power supply test programs for ATE power testers
  • Investigate problems and implement corrective actions

Qualifications

  • Minimum 5 years of hands on experience in design of AC/DC and DC/DC power supplies.
  • EE four year technical degree
  • Strong written communication writes clearly and accurately, able to read and interpret technical documents
  • Strong problem solving skills
  • Proficient in Microsoft Office; Excel, Word and Powerpoint

Apply here

Field Applications Engineer (FAE) - Power Supplies (Northvale, NJ)

Overview:

GlobTek is a global leader in the design and manufacture of a Power Supplies established in 1984. GlobTek is an innovative, quality oriented team dedicated to the complete satisfaction of worldwide customers. Our continued success and growth has produced a need for the following position in our Northvale NJ location.

The Field Application Engineer (FAE) is the liaison to the technical decision makers at customers/accounts. He/she should have power supply design and applications engineering experience and knowledge of the end application to assist in capturing new business. The FAE will engage real time troubleshooting to solve issues and/or problems at customers. For certain custom developments, the FAE will be a key member of the development team, acting as the local engineering contact to assist the customer and bridge the gap from the customer to the GlobTek engineering location.

Responsibilities:

  • Help capture new design-wins. Acts as customer technical interface from concept thru sustaining
  • Develop relationships with key technical decision makers at assigned accounts
  • Visit customers and solve existing applications issues and problems
  • Identify future product and technology trends.
  • Focus efforts on accounts and opportunities that represent the greatest dollar potential for Power-One
  • Prioritize opportunities according to dollar potential, technical requirements, relative difficulty, customer importance, etc
  • Coordinate and present latest GlobTek product information to customers and staff in the assigned area.
  • Provide pre-sale technical support in sales presentations of our products and product demonstrations.
  • Support worldwide sales growth and help identify new product opportunities at existing and new customers. Document new product proposals and submit to the Marketing and Product Management teams.
  • Collect market requirements and competitive offerings, technical information, and present consolidated analysis to the Marketing and Product Management teams.
  • Identify future product and technology trends, and present consolidated analysis to the Marketing and Product Management teams.
  • Assist with translation of data sheets / web materials / promo items (where appropriate)
  • Translate or write technical articles for electronics industry publications and press releases (where appropriate)
  • Engage in new designs/developments as part of development team. Attend weekly custom development meetings.
  • Be an extension of the design team; support all aspects of the development, test and applications, not just issues.
  • Recommend solutions to customer; trouble shoot issues, problem solve and report to design team.
  • Maintain technical knowledge of GlobTek products; understanding of customer requirements and applications.
  • Provide product software support as needed. Upload firmware, rewrite EEPROM contents as required. Train customers to take full advantage or GlobTek power monitoring or optimization software.
  • Coordinate with Program Manager to discern specification creep or other late discovery requirements that affect specification, schedule or NRE for custom developments.
  • Understand the sales process and what to ask to gain a sales advantage.

Qualifications:

Technical / Professional skills

  • In-depth knowledge of the power supply market with previous power supply design experience a plus.
  • Ability to understand power supply technology and engage in design discussions with customer.
  • Technology savvy, with interest in ongoing technology developments
  • Possesses excellent analytical skills particularly helping to discern application interaction issues.
  • Must be able to read and understand schematics and explain functional circuit operation.
  • Must be able to solve complex problems, working independently or part of a team.
  • Excellent interpersonal and cross-functional skills. Engages with high level technical and business leaders both internally and at customers.
  • Must be organized with the ability to define priorities
  • Computer literacy in spreadsheets, word processing, and database programs.
  • Ability to compile and present data to management, salespeople, and customers.

Education / Language / Experience

  • BS Engineering, BSEE or MSEE preferred. Equivalent experience accepted.
  • 3+ years in power supply design and 5+ years in applications engineering or technical sales.
  • Background in the power industry a must; with a Power-One competitor a plus.
  • Software/Firmware support experience is a plus.

Other Conditions:

Possible travel; ability to obtain visas/travel permits in various countries
Apply here

Quality Engineer (Northvale, NJ)

DUTIES AND RESPONSIBILITIES:

Responsible for proactive and reactive customer quality. Responsible for smooth and timely launch of new and changed products. Functions as lead internal auditor.

REQUIREMENTS:

  • Responsible for all customer quality issues, both proactive and reactive.
  • Develop solid relationships with customer base utilizing knowledge of our manufacturing processes and our customers’ assembly processes.
  • Using knowledge of APQP, PPAP and customer requirements, ensure a smooth and timely launch of new and changed products.
  • Effectively communicate customer concerns to the value streams and plant staff; effectively communicate the corrective action developed by the value stream back to the customer.
  • Functions as lead internal auditor.
  • As member of Quality team, may participate in a customer related quality issue or other team project.
  • Follows the Quality Management System requirements as outlined in the applicable QMS procedures and work instructions, and suggests ways for continual improvement.
  • Maintains a clean and orderly work area.
  • Other tasks and assignments that are consistent with knowledge and training.

MINIMUM REQUIREMENTS:

  • Bachelor’s Degree (preferably a technical degree) or equivalent work experience.
  • 3 – 5 years experience as a Quality Engineer preferably in manufacturing.
  • Knowledge of statistical techniques, shop floor systems, TS16949, PFMEA’s, Control Plans, and APQP.
  • Solid understanding of the AIAG PPAP process.
  • Knowledge of quality engineering disciplines and improvement tools, such as: root cause analysis, corrective action, standard improvement processes, statistical methods, lean manufacturing, etc.
  • Experience in conducting internal audits.
  • Demonstrated ability to communicate effectively with all levels of the organization, suppliers, and customers.
  • Analytical abilities necessary to plan and prioritize own work, complete work on time and maintain required records and logs.
  • Demonstrated skills in the operation of various computer programs including Oracle, Excel, Word, QSI, Access, PowerPoint, QMIS, Supplynet, FileMakerPro and FMNet.
  • Knowledge of the principles of lean manufacturing.
  • Self-motivated and able to work in a team environment
We offer a competitive salary and benefit programs, including medical, dental and a 401(k) plan. For more information on GlobTek, please review our home page at: www.globtek.com GlobTek is an Equal Opportunity Employer
Apply here

Power Supply Design Engineer (Northvale, NJ)

GlobTek, Inc.’s Northvale facility is seeking an experienced Electrical Engineer with extensive experience in Power Supply design and modification. The job responsibilities include but are not limited to the Design of Switch Mode Power Supplies, Battery chargers, and Power Supply related circuits from 1-2000W. BS in Electrical Engineering required. International applicants requiring H1B visa will be considered.
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Finance


Accounts Payable Specialist – Part Time (Northvale, NJ)

Manufacturer seek experienced accounts payable specialist for a part time opportunity to work in its Northvale, New Jersey facility. Position responsibilities include but are not limited to:
  • Process incoming supplier invoices.
  • Prepare and process accounts payable checks, wire transfers and credit card payments.
  • Monitor supplier accounts to ensure payments are up to date.
  • Review freight invoices and if required initiate customer invoice process.
  • Reconcile supplier accounts.
  • Audit employee expense reports and credit card statements.

Qualifications:

  • Minimum four (4) plus years of full-charge accounts payable experience including but not limited to invoice and payment processing.
  • Degree in Accounting, business or economics.
  • Extremely well organized with acute attention to detail.
  • Microsoft Excel and Word skills.
  • Reliable, assertive, self-motivated, persistent and willing to go the extra mile and achieve targeted results.
  • compensation: BOE

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The Chief Financial Officer (CFO) (Northvale, NJ)

About this job

Job description

The Chief Financial Officer (CFO) leads the finance function for the company including financial planning and analysis, accounting, pricing, and credit. The CFO is responsible for creating a high-performance finance culture that emphasizes quality, control, productivity, high standards and results. The CFO is responsible for the recruitment, retaining and ongoing development of the finance organizations that enable the company to deliver superior results. The CFO coordinates implementation of services, policies and programs through the finance staff; ensuring finance processes and systems support the company’s strategic objectives and are in compliance with the all regulatory requirements. The position reports to the CEO and serves on the executive management leadership team; and assists and advises company managers and employees about finance and strategic planning issues.

The position requires attention to detail and accuracy, high energy, forward thinking, the ability to adapt to different environments while maintaining compliance to all regulatory requirements. The CFO must have a strong commitment to help the organization exceed requirements and expectations. The CFO must demonstrate expertise in a variety of finance concepts, practices, and procedures.

Desired Skills and Experience

Essential duties and responsibilities:

  • Work with the Company CEO and executive team to establish challenging financial goals, plans, and objectives that support the company’s strategic vision
  • Help the organization understand the current state and find ways to improve productivity, SG&A, working capital, and asset utilization.
  • Provide key financial, strategic and analytical support to the business.
  • Coordinate financial and non-financial performance measures and reporting, forecasting, and budgeting activities across the business.
  • Present results, forecasts, and other finance-related activities to management.
  • Oversee monthly and quarterly close processes and related controls. Ensure the accuracy, reliability, and integrity of division financial reporting.
  • Evaluate, monitor, and ensure effective operation of internal controls and disclosure controls.
  • Oversee, review, and report on all GlobTek requirements. Implement timely corrective action when necessary.
  • Work with corporate analysis, control, and internal audit to coordinate reviews, evaluate, and communicate findings and implement corrective action, when necessary.
  • Analyze and communicate the impact of special situations, including significant capital investments, acquisitions, partnerships, and various agreements.
  • Hire, retain, and develop a high-performance finance staff
  • Establish and support a work environment of continuous improvement.

Required Education and Experience:

  • 4 year undergraduate degree in accounting, finance, business, economics, engineering, or a similar quantitative discipline.
  • Ten to fifteen years successful finance experience, trucking or logistics industry preferred
  • MBA and/or CPA a plus, but not required.
  • At least 5 years in a supervision role developing financial talent within an organization
  • A proven track record of success with finance for multiple sites, including forecasting, planning, reporting, pricing, controls, and inventory management. Procurement experience helpful.
  • Experience working with business leaders and the management team to help drive significant improvements in operating/financial performance and cash flows.
  • Successful track record in driving continuous improvement within an organization utilizing standard lean and six-sigma tools.
  • Proven track record of attracting, retaining and developing a finance staff capable of delivering superior results

Personal Trait Profile:

  • Business Acumen: Knows how businesses work. Knowledgeable in current and possible future policies, practices, trends, and information affecting the business and organization. Persuades others with fact-based judgments. Poses questions that provoke different thinking about the business.
  • Results Oriented: Can be counted on to exceed goals successfully; very bottom-line oriented; steadfastly pushes self and others for results. Has the ability to translate the vision/mission of the organization into actionable, quantitative plans.
  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented.
  • Driving Positive Change: Sets stretch business goals and challenging objectives to create the case for change. Uses best-in-class benchmarks and own direct experience as catalysts for driving change. Can create the urgency for change in a business that is doing well but is likely to face uncertainty and threats.
  • Analytical and Thinking Skills: Is able to “deep dive” into the details of the business while staying focused on the big picture. Takes a systematic, structured view of situations, deconstructing them into their fundamental elements. Drives to root causes. Is exceptionally fast at grasping the essentials in complex situations. Can conceptualize both problems and solutions. Identifies key impacts and implications of new information and events. Persistently questions until he/she has gotten to the bottom of things.

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Production


Assembler (Northvale, NJ)

The PCB Assembler – Level 2, must be able to solder small electronic components on doubled sided printed circuit boards. Also, must perform assembly both to rework and repair subassemblies according to IPC – 610 quality standards and in accordance to IMT standard drawing and schematics.

Major Responsibilities and Tasks

Perform all tasks associated with soldering or assembly of a variety of printed wiring boards ranging from subminiature to standard size. The job requires the ability to hand solder small components and to read assembly drawings as well as schematics. The candidate must demonstrate the ability to solder small electronic components using a microscope. Also, required is the ability to perform solder reworks as well as upgrading PC boards. The candidate is expected to identify any errors or problems with the material. Must have experience with BOM’s. PCB Assembler – Level 2, must be capable of working with engineering to perform modifications or rebuilds of product.

  • Location: Northvale, NJ
  • Fax: 201-784-1000
  • Attn: Andy – Production Manager

Apply here

Injection Molding Machine Operator (Northvale, NJ)

GlobTek, Inc.’s Northvale facility is seeking an Injection Molding Machine Operator with experience in plastic molding procedures.

Essential Responsibilities:

  • Sets up and operate injection-molding machines to mold plastic material to electrical connectors.
  • Installs dies on machine, according to work order specifications, using clamps, bolts, and hand-tools.
  • Sets machine controls, regulating molding temperature, volume of plastic, molding pressure and time, according to knowledge of plastics and molding procedures.
  • Loads plastic pellets into machine hopper and pushes buttons to activate the machine.
  • Removes finished product from dies, using hand-tools.
  • Trims excess material from parts if needed.
  • Additional duties as required.

Required Qualifications:

  • Experience with Taiwan Kinky vertical injection molding machine is a plus.
  • Experience with other types of injection molding machines will be considered.
  • Willing to train the right person that has experience on other molding machines to learn our equipment.
  • This position is to take complete ownership, including but not limited to change over, setup, operation and maintenance of the equipment.
  • Strong mechanical ability including the use of small production hand tools is a plus.

Apply here

Purchasing & Inventory Manager (Northvale, NJ)

GlobTek is a global leader in the design and manufacture of a Power Supplies established in 1984. GlobTek is an innovative, quality oriented team dedicated to the complete satisfaction of worldwide customers. Our continued success and growth has produced a need for the following position in our Northvale NJ location.

We’re looking for employees who are hungry for responsibility, accountability and a chance to really make an impact! We are looking for individuals who thrive in a high performance environment and have the talent to deliver these challenging business objectives. If you have those qualities, we want to give you an opportunity to maximize your potential and begin an exciting career with GlobTek.

Here, you’re limited only by your aspirations.

Position Description:

The Purchasing & Inventory Manager will be responsible for inventory management, purchasing, demand planning, demo/consignment, vendor management and customs documentation. He/she will be responsible for establishing and cultivating a positive and professional work environment to ensure maximum productivity and quality goals are achieved.

Requirements and Responsibilities:

  • Collaborate with Product Managers to develop programs to ensure optimum inventory levels while meeting marketing and sales objectives.
  • Monitor daily of entire purchasing operation including min/max method of supply and issuing purchase orders to Vendors.
  • Negotiate with outside Vendors for finished goods to get the best possible price and service guarantee.
  • Ensure the proper communication for available inventory and ETA dates is distributed.
  • Responsible for the demo / consignment team who ensure that demo orders are processed and shipped on schedule for field sales requests.
  • Create and monitor key purchasing metrics (KPIs).
  • Analyze and manage the metrics to maximize department productivity and improve corporate results.
  • Develop and generate performance, productivity and compliance reports for inventory, purchasing and demo / consignment.
  • Ensure vendors are selected and evaluated according to established criteria.
  • Work with Custom Broker and Vendors to ensure compliance with Custom's regulations on imported shipments and report any amendments pertaining to the entry of goods.
  • Report shipment discrepancies to vendors based upon information provided by the receiving department.
  • Report pricing errors to Vendors with follow up to receive credit or invoice.
  • Work with Finance Department to reconcile Vendor invoice discrepancies.
  • Develop SOPs for purchasing and Vendor management to ensure procedures are efficient and up to date.
  • Ensure demo orders are processed and shipped on schedule for field sales request.
  • Ensure compliance with existing operational policies and procedures.
  • Exhibit all corporate and divisional expectations of people leaders to include, but not be limited to develop employees, manage employee performance/engagement, promote continuous improvement, manage department business/communications, drive organizational alignment, select/retain talent, and consistently model excellence, integrity, and accountability.
  • Supervise the: Purchasing Coordinator, Inventory Analyst, Consignment Analyst, and Sales Administrators (2).

QUALIFICATIONS REQUIRED:

  • Min 5 years experience in a similar capacity as an Inventory and Purchasing Manager
  • Related post-secondary Diploma / Degree, Purchasing Designation / Certification, CPIM or PMAC a strong asset
  • An Associate's degree in a business related area or equivalent is an asset.
  • A Bachelor degree, in a business related area is preferred.
  • Must have three years people management experience in Purchasing and Inventory.
  • Management of consignment inventories.
  • Supply chain education or certification
  • Experience with Oracle strongly preferred.
  • Must be able to design and run reporting language queries/programs, preferably Oracle

We offer a competitive salary and benefit programs, including medical, dental and a 401(k) plan. For more information on GlobTek, please review our home page at: www.globtek.com GlobTek is an Equal Opportunity Employer


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Electronic Assembler (Northvale, NJ)

Position Summary:

Responsible for performing a wide variety of electronic and electro-mechanical assembly operations.

Summary of Duties and Responsibilities:

  • Perform electrical assembly and modification of various types of electrical components.
  • Perform mechanical assembly of components.
  • Perform soldering operation on electrical components.
  • Operate molding, sealing and stripping machinery.
  • Operate electrical loading equipment.
  • Unpack, label and repack electrical components.

Summary of Skills and Experience Required:

  • Minimum two years experience in electrical assembly and modifications.
  • Strong mechanical aptitude.
  • Solid soldering experience.
  • Ability to use small hand tools.
  • Ability to lift up to 50 pounds.
  • Ability to take direction and to get along with others.
  • Outstanding punctuality and attendance.
  • Experience in machine operations.
GlobTek, Inc. offers a competitive salary with excellent benefit package including health/dental/life insurance and 401(k) plan. Please fax resume to (201) 768-4055
Apply here

Quality


Quality Assurance/ Continuous Improvement Manager (Northvale, NJ)

GlobTek, Inc. Northvale NJ
Reports to: COO & CEO

Overview:

GlobTek, a global leader in the design and manufacture of Power Supplies, was established in 1984. GlobTek is an innovative, quality oriented team dedicated to the complete satisfaction of worldwide customers. Our continued success and growth has produced a need for the following position in our Northvale, NJ location. We are growing quickly and need talent that understands, embraces, and enjoys the challenges associated with such growth. We offer competitive wages and benefits including health care, dental care, life insurance, paid vacation/personal time, and paid holidays. We are looking for an experienced, hands-on leader and team player to lead our Quality Department. This is a critical role at GlobTek. The successful candidate will be responsible for leading our Quality Management System and managing our Quality Department. Multitasking, positive communication style, professionalism, and ability to work with internal and external customers are vital to success in this role.

Details of function:

Responsible for GlobTek’s Quality Management System.
  • Leads GlobTek’s Management Effectiveness Process.
  • Understands, practices, and teaches GlobTek’s Quality Management System.
  • Operates as lead auditor and leads internal auditing processes.
  • Recommends the modification, development, or elimination of procedures, work instructions or operator instructions to assure satisfying ISO 9000 requirements and intent.
  • Develops and installs quality process control systems utilizing manual and statistical techniques, in a machining environment.
Leads continuous improvement activities as they relate to Safety, Quality, Delivery, Cost, and Cash flow.
  • Leads Internal and External Corrective and Preventive Action processes.
  • Monitors quality trends and initiates corrective actions as required.
  • Takes ownership and works with all levels of the organization to resolve internal/external product quality issues.
  • Coordinates any special testing requested by quality control, production, engineering or sales.
  • Updates and maintains quality metrics and reports monthly status.
  • Performs other duties as needed.

Supervises Quality Department.

  • Sets priorities to meet internal and external customer needs.
  • Staffs to meet Safety, Quality, Delivery, Cost and Cash flow targets.
  • Ensures internal processes will produce products that meet customer requirements.
  • Ensures production inspections comply with all internal requirements.
  • Ensures production and other department process are completed per our quality standards.
  • Maintains inspection and tool distribution files, customer approved master samples, and visual acceptance standards.
  • Responds timely to customer compliance requests for Quality Audits, NAFTA, RoHS, and other specifications and needs.

Qualifications:

GLOBTEK prefers candidates applying for this position to have the following:
  • Bachelor’s degree in technical field.
  • Six Sigma Blackbelt, Lean Expert
  • Quality experience in manufacturing discrete parts.
  • Supervisory experience.
  • Experience in maintaining ISO 9001 certification.
  • Knowledge of various quality system measuring devices including, but not limited to, hand gages, optical comparator, and CMM.
  • Ability to interpret and communicate engineering requirements of customers and suppliers.
  • Office software proficiency including word processing, spreadsheets, calibration management software (tool and gage), e-mail and ERP systems.
  • Accuracy in the processing of data and information, record keeping and tabulations.
  • Proficient in blue print reading.
  • Familiar with the application, use and locating registered specifications (ASTM, MIL, etc.), destructive and non-destructive testing, functional verification, etc.

Skills and Qualifications:

People Management, Analyzing Information , Reporting Research Results, Technical Understanding, Promoting Process Improvement, Developing Standards, Managing Processes, Manufacturing Methods and Procedures, Dealing with Complexity, Problem Solving, Process Improvement Applicants must currently have authorization to work within the United States.
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Customer Quality Engineer (Northvale, NJ)

DUTIES AND RESPONSIBILITIES:

Responsible for proactive and reactive customer quality. Responsible for smooth and timely launch of new and changed products. Functions as lead internal auditor.

REQUIREMENTS:

  1. Responsible for all customer quality issues, both proactive and reactive.
  2. Develop solid relationships with customer base utilizing knowledge of our manufacturing processes and our customers’ assembly processes.
  3. Using knowledge of APQP, PPAP and customer requirements, ensure a smooth and timely launch of new and changed products.
  4. Effectively communicate customer concerns to the value streams and plant staff; effectively communicate the corrective action developed by the value stream back to the customer.
  5. Functions as lead internal auditor.
  6. As member of Quality team, may participate in a customer related quality issue or other team project.
  7. Follows the Quality Management System requirements as outlined in the applicable QMS procedures and work instructions, and suggests ways for continual improvement.
  8. Maintains a clean and orderly work area.
  9. Other tasks and assignments that are consistent with knowledge and training.

MINIMUM REQUIREMENTS:

  1. Bachelor’s Degree (preferably a technical degree) or equivalent work experience.
  2. 3 – 5 years experience as a Quality Engineer preferably in manufacturing.
  3. Knowledge of statistical techniques, shop floor systems, TS16949, PFMEA’s, Control Plans, and APQP.
  4. Solid understanding of the AIAG PPAP process.
  5. Knowledge of quality engineering disciplines and improvement tools, such as: root cause analysis, corrective action, standard improvement processes, statistical methods, lean manufacturing, etc.
  6. Experience in conducting internal audits.
  7. Demonstrated ability to communicate effectively with all levels of the organization, suppliers, and customers.
  8. Analytical abilities necessary to plan and prioritize own work, complete work on time and maintain required records and logs.
  9. Demonstrated skills in the operation of various computer programs including Oracle, Excel, Word, QSI, Access, PowerPoint, QMIS, Supplynet, FileMakerPro and FMNet.
  10. Knowledge of the principles of lean manufacturing.
  11. Self-motivated and able to work in a team environment.

Apply here

Sales


Sales Assistant Customer Service Representative (Northvale, NJ)

GlobTek is a global leader in the design and manufacture of a Power Supplies established in 1984. GlobTek is an innovative, quality oriented team dedicated to the complete satisfaction of worldwide customers. Our continued success and growth has produced a need for the following position in our Northvale NJ location.

Electronic Manufacturer seeks a Sales Assistant/Customer Service Representative. Experienced Part Time candidates will be seriously considered.

Job Purpose:

Receiving, processing, and replying to customer’s requests, comments, questions, and problems. Facilitating the sales process by doing associated paperwork such as prepare quotations, entering sales orders, following up on order schedules, deliveries, and internal processes.

Duties:

  • Recieve Phone calls, emails, faxes from customers. Review the situation and reply to customer.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

Requirements:

  • Fluent in English
  • Good communication and conversational skills
  • Self motivation, professional attitude, responsible
  • Computer skills: Outlook, Word, Excel, Power point
  • Oracle and Salesforce.com experience a plus
  • Foreign language skills a plus
  • Part Time applicants Considered

We offer a competitive salary and benefit programs, including medical, dental and a 401(k) plan.

For more information on GlobTek, please review our home page at: www.globtek.com

GlobTek is an Equal Opportunity Employer


Apply here

Executive Assistant (Northvale, NJ)

GlobTek is a global leader in the design and manufacture of Power Supplies established in 1984. GlobTek is an innovative, quality oriented team dedicated to the complete satisfaction of worldwide customers. Our continued success and growth has produced a need for the following position in our Northvale NJ location.

Under the general direction of the Chief Operating Officer, COO, the Sales Coordinator performs a variety of tasks in broad-spectrum areas of marketing & sales supporting our international sales effort.

Essential duties

  • Schedule appointments and meetings on behalf of the Sales Manager, Salesperson, and coordinate all the numerous activities needed to ensure every sales opportunity is effectively managed. Schedule and invite meeting invitees on Webex or other online meeting tools.
  • Keep detailed meeting notes and publish them to the network as well as to meeting participants.
  • Document requirements for software updates or changes and coordinate their implementation after approval with our in-house software developers.
  • Maintain and publish the sales network newsletter with content acquired from Sales management and other sources as established.
  • Assist with and facilitate software training and scheduling of training for inside and outside salespeople
  • Monitor and report on Key Performance Indicators on Leads handling and response. Follow up on salespeople to ensure every lead is handled.
  • Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries.Prepare travel arrangements for domestic and international travel.Create requisitions as directed for Sales related materialsMaintain a clean, orderly, professional environment in the sales dept.Open projects at the discretion of managers and associates and modifying existing projects using project management software.Executive assistant tasks for the CEO or COO of the company.
  • Initiate and drive all projects as created by COO.

Position requirements

Bachelor's degree in either business administration or accounting.2-3 years of experience of business administration or project management support.Excellent time management and organizational skills.Self-starter with the ability to work independently and in a team environment.Excellent written and oral communication skills with the ability to effectively communicate ideas and properly describe problems and solutions.Must be able to multi-task, and handle multiple interruptions.Must have computer proficiency in Word, Excel; Adobe Acrobat proficiency is a plus.Must possess accurate data entry skills (45+ words per minute with minimal errors).Legally authorized to work in the United States.

Other desirable skills

Strong working knowledge of MS Office.Experience with project management and office management.

Please do not apply if you live more than 40 miles away and do not plan on relocating.

We offer a competitive salary and benefit programs, including medical, dental and a 401(k) plan

.

For more information on GlobTek, please review our home page at: www.globtek.com GlobTek is an Equal Opportunity Employer


Apply here

Sales Coordinator (Northvale, NJ)

GlobTek is a global leader in the design and manufacture of Power Supplies established in 1984. GlobTek is an innovative, quality oriented team dedicated to the complete satisfaction of worldwide customers. Our continued success and growth has produced a need for the following position in our Northvale NJ location.

Under the general direction of the Chief Operating Officer, COO, the Sales Coordinator performs a variety of tasks in broad-spectrum areas of marketing & sales supporting our international sales effort.

Essential duties

  • Schedule appointments and meetings on behalf of the Sales Manager, Salesperson, and coordinate all the numerous activities needed to ensure every sales opportunity is effectively managed. Schedule and invite meeting invitees on Webex or other online meeting tools.
  • Keep detailed meeting notes and publish them to the network as well as to meeting participants.
  • Document requirements for software updates or changes and coordinate their implementation after approval with our in-house software developers.
  • Maintain and publish the sales network newsletter with content acquired from Sales management and other sources as established.
  • Assist with and facilitate software training and scheduling of training for inside and outside salespeople
  • Monitor and report on Key Performance Indicators on Leads handling and response. Follow up on salespeople to ensure every lead is handled.
  • Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries.Prepare travel arrangements for domestic and international travel.Create requisitions as directed for Sales related materialsMaintain a clean, orderly, professional environment in the sales dept.Open projects at the discretion of managers and associates and modifying existing projects using project management software.Executive assistant tasks for the CEO or COO of the company.
  • Initiate and drive all projects as created by COO.

Position requirements

Bachelor's degree in either business administration or accounting.2-3 years of experience of business administration or project management support.Excellent time management and organizational skills.Self-starter with the ability to work independently and in a team environment.Excellent written and oral communication skills with the ability to effectively communicate ideas and properly describe problems and solutions.Must be able to multi-task, and handle multiple interruptions.Must have computer proficiency in Word, Excel; Adobe Acrobat proficiency is a plus.Must possess accurate data entry skills (45+ words per minute with minimal errors).Legally authorized to work in the United States.

Other desirable skills

Strong working knowledge of MS Office.Experience with project management and office management.

Please do not apply if you live more than 40 miles away and do not plan on relocating.

We offer a competitive salary and benefit programs, including medical, dental and a 401(k) plan

.

For more information on GlobTek, please review our home page at: www.globtek.com GlobTek is an Equal Opportunity Employer


Apply here

Account Manager / Technical Sales (Northvale, NJ)

GlobTek is a global leader in the design and manufacture of a Power Supplies established in 1984. GlobTek is an innovative, quality oriented team dedicated to the complete satisfaction of worldwide customers. Our continued success and growth has produced a need for the following position in our Northvale NJ location.

We’re looking for employees who are hungry for responsibility, accountability and a chance to really make an impact! We are looking for individuals who thrive in a high performance environment and have the talent to deliver these challenging business objectives. If you have those qualities, we want to give you an opportunity to maximize your potential and begin an exciting career with GlobTek. Here, you’re limited only by your aspirations.

Essential Responsibilities:

  • Correspond with customers and the sales organization through verbal and written communication.
  • Develop and provide formal quotations to worldwide customer base and sales reps.
  • Close Deals

Required Qualifications:

  • Sales Personality
  • Bachelors degree. EE is a plus.
  • Minimum three to five years experience in sales
  • Excellent communication skills (verbal and written)
  • Creative problem solving/trouble shooting skills in a fast paced environment.
  • Ability to work as part of a team and with minimal supervision.
  • Ability to work under pressure and handle multiple tasks.
We offer a competitive salary and benefit programs, including medical, dental and a 401(k) plan. For more information on GlobTek, please review our home page at: www.globtek.com GlobTek is an Equal Opportunity Employer
Apply here

Sales & Marketing Analyst/Salesforce Administrator and Project Manager (Northvale, NJ)

Position Summary

The Sales & Marketing Analyst will perform sales analysis and reporting for the Sales Operations group in support of all GLOBTEK, INC. sales departments. The Sales & Marketing Analyst will be responsible for executing competitor analysis, financial analysis, profitability analysis, and simulation models pertaining to incentives, go-to-market strategies, and sales efficiency under general or limited direction. The position will be the Salesforce.com Certified Advanced Administrator (sfdc) responsible for all Administration responsibilities, Training, etc. The Analyst may also be responsible for additional responsibilities or objectives as the need arises. Position Responsibilities may include, but not limited to:
  • Sales and Distribution reporting and analysis
  • Sales scorecard development and execution
  • Survey analysis
  • Ad-hoc financial analysis
  • Assist with special projects and process improvements
  • Analyze promotions and recommend adjustments in strategy to ensure maximum profitability and effectiveness
  • Collaborate with GLOBTEK, INC. business units to assist with sales incentive analysis and associated best practices
  • Conduct presentations of analyses and recommendation to leadership as needed
  • Ability to apply logical and critical thinking skills to identify sales trends based on data
  • Identify sales trends based on data and formulate recommendations to address trends
  • Implement recommendations based on analysis to include changes in sales techniques and/or procedures
  • Salesforce.com Administrator (sfdc). Track, report (create dashboards) and monitor funnel – opportunities & quotes (age and stage). Create objects, related lists, price books, etc. All Admin Functions.
    • Manage in-house developer on requirements
    • Manage consultants as needed
  • Develop Salesforce.com training plan and execution: Schedule, basic training, How-To guides, daily support, etc.
  • Analyze and report on marketing campaign metrics – email opens, unique opens, form submits, email click through rates, paper downloads, etc.
    • Review possible integrations to Salesforce

Required Skills and Experience:

  • Bachelor’s degree
  • 3+ years of experience in Sales, Operations or Marketing
  • Ability to apply logical and critical thinking skills to various situations at the same time
  • Salesforce.com Certified Advanced Administrator (sfdc).
  • Proficient in Microsoft Office, particularly PowerPoint and Excel
  • Strong analytical skills and ability to focus on details
  • Ability to work independently and in a team environment
  • Ability to interact with personnel at all levels of the company
  • Must possess strong interpersonal and exceptional problem solving skills
  • Must be able to handle multiple tasks/projects at one time
  • Must be able to meet deadlines and deal with pressures associated with those deadlines
  • Applicant must demonstrate excellent communication skills, quantitative skills and problem solving skills
  • Light travel as required
  • This position must pass a post-offer background and drug test

Preferred Skills and Experience:

  • Bachelor’s degree in Finance
  • Technical industry experience a plus
  • knowledge of Salesforce.com and Oracle E-Business Suite a plus

Apply here

Power Supply Application Engineer (Northvale, NJ)

GlobTek is a global leader in the design and manufacture of a Power Supplies established in 1984. GlobTek is an innovative, quality oriented team dedicated to the complete satisfaction of worldwide customers. Our continued success and growth has produced a need for the following position in our Northvale NJ location.

The Application Engineer works in concert with Sales and Product Management to develop winning strategies that grow design wins, customer relationships, revenues, and GlobTek’s overall position in the Power Conversion market.

Based in the Northvale NJ Headquarters, your primary responsibility is to serve as a technical expert for GlobTek’s Power Conversion Products in the Americas and includes responding to technical inquiries, recommending products, promotion presentations, and managing design-in opportunities with Sales. The successful candidate works in concert with the Sales and Product Management teams to enable customers to test, qualify, and buy GlobTek’s power solutions including AC/DC power supplies, Battery Chargers, battery packs, and related products and services. Is directly responsible for the technical assistance necessary to gain new business, support existing business and plays a key role in defining next-generation products.

Leading candidate profile:

  • Bachelor’s Degree, Electrical Engineering, Power Electronics, Engineering Technology or related
  • Minimum Five years experience
  • Superior communications skills, both locally and globally
  • Ability to assess customer’s power architecture and recommend appropriate products and solutions
  • Ability to evaluate, diagnose, and troubleshoot problems, specifically within customer applications (system and/or customer’s manufacturing process)
  • In-depth understanding of the design process and topologies used in DC/DC converters and AC/DC power supplies
  • Strong knowledge of the Power Conversion industry (customers and competitors)
  • Ability to demonstrate effective time-management skills to accomplish long-term assignments
  • Ability to demonstrate effective collaboration cross-functionally
  • Ability to demonstrate proficiency in Microsoft Office applications
  • Well-developed presentation skills
  • Adaptable to consistently handle ever-changing priorities
  • Demonstrated success in managing product promotions

Apply here

Field Sales Application Engineer in the following territories: (all countries)

GlobTek, Inc. is seeking an experienced Field Sales Application Engineer with extensive experience in application engineering and sales of power supplies, battery packs, battery chargers, and power cables to OEM customers.

Essential Responsibilities:

  • Visit local manufacturers to identify and develop opportunities for selling GlobTek products. The expectation for field sales engineers is that they visit customers for a large percentage of their working time.
  • Correspond with customers and the sales organization through verbal and written communication in response to customer requests for product use information including: specifications, capabilities, compatibility, interface and general technology.
  • Determine customer requirements making cost-effective, innovative recommendations in the selection and application of GlobTek products.
  • Develop and provide formal quotations to local customer base.
  • Provide technical documentation for standard and customized power solutions.
  • Troubleshoot and resolve technical problems, complaints, questions.

Required Qualifications:

  • Bachelors degree in Electrical Engineering or equivalent knowledge, training and experience.
  • Minimum three to five years experience in sales focused engineering
  • Excellent communication skills (verbal and written) in technical and sales related environments.
  • Creative problem solving/trouble shooting skills in a fast paced environment.
  • Ability to work as part of a team and with minimal supervision.
  • Ability to work under pressure and handle multiple tasks.

Apply here

Field Sales Application Engineer in the following territories: (Argentina, Brazil, Mexico)

GlobTek, Inc. is seeking an experienced Field Sales Application Engineer with extensive experience in application engineering and sales of power supplies, battery packs, battery chargers, and power cables to OEM customers.

Essential Responsibilities:
  • Visit local manufacturers to identify and develop opportunities for selling GlobTek products. The expectation for field sales engineers is that they visit customers for a large percentage of their working time.
  • Correspond with customers and the sales organization through verbal and written communication in response to customer requests for product use information including: specifications, capabilities, compatibility, interface and general technology.
  • Determine customer requirements making cost-effective, innovative recommendations in the selection and application of GlobTek products.
  • Develop and provide formal quotations to local customer base.
  • Provide technical documentation for standard and customized power solutions.
  • Troubleshoot and resolve technical problems, complaints, questions.
Required Qualifications:
  • Bachelors degree in Electrical Engineering or equivalent knowledge, training and experience.
  • Minimum three to five years experience in sales focused engineering
  • Excellent communication skills (verbal and written) in technical and sales related environments.
  • Creative problem solving/trouble shooting skills in a fast paced environment.
  • Ability to work as part of a team and with minimal supervision.
  • Ability to work under pressure and handle multiple tasks.

Apply here

Sales Application Engineer (Northvale, NJ)

GlobTek, Inc.’s Northvale facility is seeking an experienced Sales Application Engineer with extensive experience in application engineering and sales of power supplies, battery systems, battery chargers, and power cables to OEM customers.

Essential Responsibilities:

  • Correspond with customers and the sales organization through verbal and written communication in response to customer requests for product use information including: specifications, capabilities, compatibility, interface and general technology.
  • Determine customer requirements making cost-effective, innovative recommendations in the selection and application of GlobTek products.
  • Develop and provide formal quotations to worldwide customer base and sales reps.
  • Provide technical documentation for standard and customized power solutions.
  • Troubleshoot and resolve technical problems, complaints, questions.

Required Qualifications:

  • Bachelors degree in Electrical Engineering or equivalent knowledge, training and experience.
  • Minimum three to five years experience in sales focused engineering
  • Good knowledge of the English language
  • Excellent communication skills (verbal and written) in technical and sales related environments.
  • Creative problem solving/trouble shooting skills in a fast paced environment.
  • Ability to work as part of a team and with minimal supervision.
  • Ability to work under pressure and handle multiple tasks.

Apply here

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