Sales Assistant/Customer Service Representative (Northvale, NJ)

GlobTek is a global leader in the design and manufacture of a Power Supplies established in 1984. GlobTek is an innovative, quality oriented team dedicated to the complete satisfaction of worldwide customers. Our continued success and growth has produced a need for the following position in our Northvale NJ location.

Electronic Manufacturer seeks a Sales Assistant/Customer Service Representative.

Experienced Part Time candidates will be seriously considered.

Job Purpose:

Receiving, processing, and replying to customer’s requests, comments, questions, and problems. Facilitating the sales process by doing associated paperwork such as prepare quotations, entering sales orders, following up on order schedules, deliveries, and internal processes.

Duties:

  • Receive Phone calls, emails, faxes from customers. Review the situation and reply to customer.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Prepare Quotations or proposals based on information provided by Sales Engineers
  • Answer customer questions and requests with appropriate responses and support as needed
  • Run and review reports on orders or requests and expedite/manage issues as instructed
  • Contributes to team effort by accomplishing related results as needed.

Requirements:

  • 5 years minimum work experience in a related position
  • Fluent in English
  • Good communication and conversational skills
  • Self motivation, professional attitude, responsible
  • Computer skills: Outlook, Word, Excel, Power point
  • Oracle and Salesforce.com experience a plus
  • Foreign language skills a plus
  • Part Time applicants Considered

We offer a competitive salary and benefit programs, including medical, dental and a 401(k) plan.

For more information on GlobTek, please review our home page at: www.globtek.com

GlobTek is an Equal Opportunity Employer

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